SHIPPING AND REFUND POLICY
Tracking Number & Shipment Receipt
We issue tracking number and shipment after registration. You will also receive an email, once your package is shipped, detailing the tracking info (if optional). If you need any assistance feel free to contact us. If you don’t receive an email following the order process, please check your Junk Mail folder.
All our orders will get dispatched within 24 hours at most after payment is received; Once the parcel is dispatched we provide you the tracking number to trace parcel movement; All parcels are discreet and secure.(Jiffy bags & Boxes or Envelopes)
USA: 6 to 24 hours
Canada: 1 to 2 days
Worldwide: 3 to 5 days
Next Day Delivery
This Service available For US and Canada. We deliver through all 50 states and Canada as a whole. All national orders should arrive in 48 hrs from our experience. Orders within Europe, UK & UAE are usually delivered within 3 to 4 business days.
All parcels are dispatched in secure, discreet and unbranded packaging.
Please note that as per our Terms and Conditions it is your responsibility to know your local laws and customs regulations, but in 99% of cases there are absolutely no delivery problems for orders.
We will resend any lost parcel.
Please contact us if your item has not been delivered within 5 working days within the USA, or 7 working days for the rest of the world and we will see into it. Please include your order ID and tracking number in your message to us.
Returns & Replacements
In the unlikely event that you receive the wrong product or shipment does not meet your expectation, Simply notify us so we can arrange an exchange. This will be processed as soon as we have received and checked the incorrect product. Due to the nature of the business, Once your order has left our facility you will not qualify for any refund or return, so please bear in mind that all sales are FINAL. You have from the time of purchase to the time of dispatch to cancel or amend your order. A 10% surcharge will apply to any cancellation.
We do offer interstate and world wide shipping which is very SAFE-RELIABLE-DISCREET and We give guarantee that your order will make it through customs of your country.